Return & Refund Policy

Last updated: September 28, 2026

At Tech Chaos, we want you to be happy with your purchase. This policy explains when returns, refunds, exchanges, and cancellations are available.

1. 24-Hour Order Cancellation

You may request to cancel your order within 24 hours of placing it.

If your order has already entered processing or shipping, cancellation may no longer be possible. If cancellation is approved, you will receive a full refund to your original payment method.

2. 30-Day Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item generally must be:

• Unused and in its original condition

• In its original packaging, when applicable

• Returned with any included accessories, manuals, or other components

Certain items may be excluded from returns. Any applicable exclusions will be identified on the product listing or at checkout.

3. No Restocking Fees

Tech Chaos does not charge restocking fees on approved returns.

4. Return Shipping

Please contact hello@techchaos.store before sending anything back. Tech Chaos will provide the appropriate return instructions and will let you know whether return shipping is covered for your specific return before you send the item.

When Tech Chaos covers return shipping, we will provide the applicable return instructions or label.

When return shipping is not covered by Tech Chaos, the customer is responsible for the return shipping cost. We will inform you of this before the return is authorized so there are no unexpected return-shipping charges.

Do not send a return directly to a supplier, manufacturer, or fulfillment partner unless Tech Chaos specifically instructs you to do so.

5. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact hello@techchaos.store as soon as reasonably possible so we can help resolve the issue.

There is no 48-hour reporting requirement.

Depending on the circumstances, we may provide a replacement, refund, or another appropriate resolution.

6. Refunds

Once an approved return is received and reviewed, the applicable refund will be processed.

Refunds are generally issued to the original payment method. Your bank or payment provider may require additional time to post the refund to your account.

7. Exchanges

If you would like to exchange an eligible item, contact hello@techchaos.store before returning it. Exchange availability may depend on product availability.

8. Final-Sale and Non-Returnable Items

Certain products may be designated as final sale or otherwise excluded from returns because of their nature, condition, or applicable restrictions.

Any applicable exclusion will be communicated on the product listing or at the time of purchase.

9. Third-Party Fulfillment

Some Tech Chaos orders may be fulfilled by third-party suppliers or fulfillment partners.

Regardless of who fulfills your order, your purchase is with Tech Chaos, and you should contact Tech Chaos directly regarding cancellations, returns, refunds, damaged items, or incorrect orders.

Do not contact or return an item directly to a supplier unless Tech Chaos provides instructions to do so.

10. Shipping

Tech Chaos provides free standard shipping on eligible orders.

Optional expedited or express shipping may be available at checkout. If you choose an expedited shipping option, the applicable charge will be shown before you complete your purchase.

11. Contact Us

For questions about cancellations, returns, refunds, exchanges, damaged items, or incorrect orders, contact:

Tech Chaos
Email: hello@techchaos.store

12. Changes to This Policy

Tech Chaos may update this Return & Refund Policy from time to time. The policy in effect at the time of your purchase will generally apply to that order, subject to applicable law.

13. Consumer Rights

Nothing in this policy is intended to limit or remove any rights or protections you may have under applicable consumer protection laws.